Xiao-i is a leading cognitive intelligence enterprise in China. Since its establishment in 2001, Xiao-i has been focusing on developing cognitive intelligence technologies based on its cutting-edge natural language processing and artificial intelligence (“AI”) implementation in businesses. Global IT consulting firm Gartner has regarded Xiao-i as a representative of conversational AI. Hundreds of enterprises from various industries, including contact center, financial sector, government and healthcare, benefit from Xiao-i's smart customer service solutions and mature implementation system. The solutions and services largely leverage on the company’s smart interactive platform, smart voice platform, knowledge integration platform and other AI+ products. Xiao-i has been taking a leading role in terms of market share in various vertical industries, with more than 800 million end users.