Xiao-i

Xiao-i is a leading cognitive intelligence enterprise in China. Since its establishment in 2001, Xiao-i has focused on developing cognitive intelligence technologies grounded in advanced natural language processing and artificial intelligence, with recognized market leadership across multiple verticals. Gartner has regarded Xiao-i as a representative of conversational AI. With more than 20 years of technical accumulation and industry experience, Xiao-i pioneered virtual chatbot technology in China, launched its first chatbot in 2004, and in 2006 was among the first to apply chatbot technology to intelligent services, setting industry benchmarks. Since 2011, it has delivered thousands of deployed scenarios and customer cases across Greater China in smart finance, government, enterprise, energy and transportation, education, healthcare, manufacturing, smart parks, architecture, and communications, providing products, diversified solutions, and customized services that have achieved scaled commercial adoption. Guided by the mission to let AI technology serve and benefit more people, Xiao-i continues to innovate across nine core platforms spanning intelligent interaction, knowledge fusion, voice, hyper-automation, data intelligence, smart building, visual analysis, intelligent hardware support, and metaverse applications. Hundreds of enterprises, including contact centers, financial institutions, government and healthcare organizations, rely on Xiao-i’s solutions built on its intelligent interaction platform, intelligent voice platform, knowledge integration platform and other AI+ products, serving more than 800 million end users.